FAQ

  • What is direct care?

    It’s as simple as it sounds - direct care between a physician and a patient with no involvement from third parties. We do not contract with any insurance companies. Dr Burris provides the time and expertise you need and deserve, as simple as that.

  • Why Dr Burris?

    Dr Burris is a board-certified dermatologist is a physician with many years of training and experience in the field of dermatology. She has worked at many prestigious hospitals and offices, and has trained many residents over the years.

  • How much are visits?

    Medical visits are priced starting at $250.  Hair loss consultations and skin cancer screenings are dedicated, comprehensive visits starting at $375. Follow up visits are priced depending on complexity. Cosmetic services and procedures have separate prices. You can review pricing here.

  • How much time do I get?

    Traditional insurance-based dermatology visits allow for 5-10 minutes of one-to-one time with your doctor. Visits with us are unrushed, usually lasting up to 30 minutes or longer.

  • Can I still use my insurance?

    We do not accept any insurance plans but we encourage you to use your insurance for labs, prescription medications and pathology. You may also use your HSA or FSA card as payment for medical services in line with the administrator’s guidelines.

  • Can I use my preferred pharmacy?

    You may use whichever pharmacy you choose. We also offer the option of utilizing specialized pharmacies, which deliver medications to your door. Sometimes patients find this option surprisingly more cost effective.

  • Can I get reimbursed for my visit?

    Upon request, we can provide you with a coded receipt. You can submit this to your insurance for reimbursement if you have out-of-network benefits. Not all insurance companies allow reimbursement for services - we cannot predict or guarantee if or how much you will get reimbursed. Please check with your insurance company regarding reimbursement rules. By law, Medicare and Medicaid beneficiaries cannot submit for reimbursement. It is your responsibility to submit and know the rules of your particular plan.

  • What if I need more time?

    If your appointment needs are beyond the scheduled amount of time, we will happily extend your appointment if time allows and you will be charged for the next highest time slot. However, we will never delay another patient’s appointment to extend yours and will reschedule you in that scenario. We respect all our patients’ time and try our hardest to stay on schedule.

  • How long do I have to wait to be seen?

    We are proud to offer same-day and same-week appointments. Once you get to the office, you will experience minimal to no wait times to see the doctor.